12 Comments

1. 

   spoolphotography February 23, 2009 at 7:36 pm #

   shit now i know what you mean ….

   Reply
2. 

   mervfrench February 25, 2009 at 8:18 pm #

   Where’s your mail addy …can’t seem to find a contact on this blog.

   Reply
3. 

   jamiepatersonphotography February 25, 2009 at 8:33 pm #

   Hi Merv,

   I ended up contacting support and they gave me a new serial number within minutes. Now that is great customer service. You can always email me at jamie (@) jamiepaterson dot net. We be nice to chat.

   Jamie Paterson

   Reply
4. 

   Garry Noy March 19, 2009 at 10:02 am #

   I have the same problem but the website for colorvision in not allowing access to support. Can you give me a way to contact support so I can also get a new serial number. Thanks

   Reply
5. 

   jamiepatersonphotography March 24, 2009 at 11:18 am #

   Hi Garry,

   Thank you for checking out the blog. I contacted them via their support address:

   customerservice@colorvision.com

   And was given a new serial number within minutes. Impressive!!!

   Jamie Paterson

   Reply
6. 

   Emily April 2, 2009 at 6:59 am #

   I just tried and I have gotten no response. How long did it take you?

   Reply
7. 

   jamiepatersonphotography April 2, 2009 at 7:38 am #

   Hi Emily,

   Thank you for stopping by the blog I really appreciate it. I got an answer within 10mins and two other people who have since written to me got an an answer within the hour at least. Rest assured I’m sure they will respond soon.

   If I can help in any other way please let me know.

   Thanks,

   Jamie Paterson

   Reply
8. 

   nony April 29, 2009 at 2:45 am #

   Heck yeah they have good support. I told them I lost my spyder2PRO cd and serial. They sent me a link to download the newest software, and a new serial to use as well. The best part is, I don’t even have spyder2pro, I have the spyde2express!!!! Nothing like a free upgrade!!! Woot!

   Reply
9. 

   paul August 1, 2009 at 2:38 pm #

   Hi,
   Is there any other way of getting a serial number, I sent an email to them days ago, but have heard nothing. I have just brought a new computer, but I am stuck with my old one as I can’t calibrate it, very frustrating.

   Cheers
   Paul

   Reply
   • 

     jamiepatersonphotography August 2, 2009 at 4:34 pm #

     Hi Paul,

     I would send them another email. From what I hear they are normally really good, but sometimes they need a reminder. Good Luck!!!

     Jamie Paterson

     Reply
10. 

    Dodi November 11, 2010 at 12:29 am #

    Hai all,

    this is Dodi. Nice to meet you

    i also lost my cd and serial number for my spyder2pro

    is there any chance that all people in here can help me the link to download the software and give me the serial number also.

    i can be reach with my email address : dodi_heru(@)yahoo(dot)com

    thank you and bless you all.

    regards
    Dodi

    Reply
11. 

    Dodi November 11, 2010 at 1:05 am #

    oh never mind, i got direct answer from ColorVision just about a hour since i send email to them.

    Great work from ColorVision! They dont keep customer waiting to long.

    regards
    Dodi

    Reply